I came to work the other morning to discover several Hershey Kisses on the desk of one of our doctors. I found out later that they were left by a female secretary in the office, and it was her "favorite" doctor. Later that day, as he walked past her desk, she dropped to her knees in front of him and said, "I will do ANYTHING to get you to do your dictation."
During the rest of the week, I received several reports of her chasing after this physician in the parking lot and even going into his office and closing the door, when I wasn't in the office.
Although I felt sure the doctor was not comfortable with any of this, the other staff members were not too comfortable at all! How would you handle this, fire her? Or am I just over reacting? I realize that it feels like you have to beg particular physicians sometimes to get them to do their dication this situation is just creepy to me.
Thursday, November 8, 2007
Wednesday, November 7, 2007
Just Let It Hang
"Ma'am is it okay if I could change this channel?"
While I was busy doing some coding the other day, one of our patients interrupted me to ask this question. She wanted to change the channel from MSNBC so that she could watch Passions. Now I understand the needs of a soap watcher. I might not get the Passion-watching people but GH people totally make sense to me.
However, once the woman had changed the channel to Passions, she just made herself at home in the waiting room. I noticed her flinch a bit when her name was called to go into the exam room as the storyline featuring Fancy and Luis was heating up.
Sometimes our clients just make me laugh.
While I was busy doing some coding the other day, one of our patients interrupted me to ask this question. She wanted to change the channel from MSNBC so that she could watch Passions. Now I understand the needs of a soap watcher. I might not get the Passion-watching people but GH people totally make sense to me.
However, once the woman had changed the channel to Passions, she just made herself at home in the waiting room. I noticed her flinch a bit when her name was called to go into the exam room as the storyline featuring Fancy and Luis was heating up.
Sometimes our clients just make me laugh.
Tuesday, November 6, 2007
And after a relaxing weekend...
I came to the office knowing that I would soon be finished with the most recent wave of hiring at the offixe. After placing an ad in the paper for an opening in my office, I received over 100 applications within a week. I weeded out about 75 non-qualified resumes and start calling the perspective new employees in for interviews.
I was amazed at the applicants! When asking one person why she left her previous employer, she proceeded to tell me that she had been reprimanded for speaking to patients rudely... after inquiring further she became very loud, rude, and angry! She then stated that after being reprimanded twice and then a third time she was fired. She wondered out loud why they felt the need to fire her!!!
One other applicant came to the interview in flip-flops and pants made out of t-shirt material. It wasn't even a "casual Friday" type outfit. Instead it was stained and probably fit the applicant better a few years ago.
Yet another came in and discussed her distant past life on cocaine and alcohol. On one hand it means that she's pretty honest, on the other.... well you know what the other is. Plus this "past life" was about a year ago. Not exactly a distant enogh past for my taste.
And finally, a young lady "confided" in me how lousy her former boss was to be around. She then dropped to her knees and begged me for a job.
Do you find yourself counseling these people, as I do? Or do you just stand there amazed and send them out the door?
I was amazed at the applicants! When asking one person why she left her previous employer, she proceeded to tell me that she had been reprimanded for speaking to patients rudely... after inquiring further she became very loud, rude, and angry! She then stated that after being reprimanded twice and then a third time she was fired. She wondered out loud why they felt the need to fire her!!!
One other applicant came to the interview in flip-flops and pants made out of t-shirt material. It wasn't even a "casual Friday" type outfit. Instead it was stained and probably fit the applicant better a few years ago.
Yet another came in and discussed her distant past life on cocaine and alcohol. On one hand it means that she's pretty honest, on the other.... well you know what the other is. Plus this "past life" was about a year ago. Not exactly a distant enogh past for my taste.
And finally, a young lady "confided" in me how lousy her former boss was to be around. She then dropped to her knees and begged me for a job.
Do you find yourself counseling these people, as I do? Or do you just stand there amazed and send them out the door?
Monday, November 5, 2007
Excuse Me
Hi, excuse me... hate to interrupt and all, but it's 2:31, you are supposed to be WORKING!
Not texting.
Not out on your 5th break of the day.
And not yelling out your parenting issues with your ex.
After confronting an employee about excessive personal phone calls on the company phone, during company time, I then noticed that she just moved her calls to her cell phone. Other employees were complaining. Not only was she making phone calls, but she was also spending a huge amount of time sending text messages. In this day and time, employees have access to their cell phone, text messages and even web based email. Where do we draw the line in snooping on them? Do you ever feel like a babysitter? Or, do you feel like they are being ludicrous in thinking that this behavior is acceptable?
Not texting.
Not out on your 5th break of the day.
And not yelling out your parenting issues with your ex.
After confronting an employee about excessive personal phone calls on the company phone, during company time, I then noticed that she just moved her calls to her cell phone. Other employees were complaining. Not only was she making phone calls, but she was also spending a huge amount of time sending text messages. In this day and time, employees have access to their cell phone, text messages and even web based email. Where do we draw the line in snooping on them? Do you ever feel like a babysitter? Or, do you feel like they are being ludicrous in thinking that this behavior is acceptable?
Thursday, November 1, 2007
Kitchen Rant
I work with adults right?
Adults who should know that dishes don't clean themselves? Adults who know that their nasty, smelly food won't throw itself away? Ha. I wish!
Once again it appears that my office believes that my title as MOM means that I am their mom. If you came in early this morning you would have found me throwing away moldy tupperware and crusted over cheap plates. The microwave is just going to have to wait for another time but goodness knows that it needs a good scrubbing.
Adults who should know that dishes don't clean themselves? Adults who know that their nasty, smelly food won't throw itself away? Ha. I wish!
Once again it appears that my office believes that my title as MOM means that I am their mom. If you came in early this morning you would have found me throwing away moldy tupperware and crusted over cheap plates. The microwave is just going to have to wait for another time but goodness knows that it needs a good scrubbing.
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